.Hibri

When trying to order pizza today, I get this error on the Pizza Hut web site. The site crashed when making my transaction , and I had to call the bank  to check if the transaction went through.

Is it really that hard to show some care when  running a web site ? I mean, it doesn't take a lot to turn on  Custom Error pages on the web.config and turn off debug mode. Having this sort of error shown on a public web site that is getting a lot of traffic shows lack of care, lack of planning and un-professionalism by whoever built and runs this site. Expecting something to fail and handling the failure gracefully shows that the developer has planned for the unexpected. But not in this instance.  From this it is likely that the site owners didn't use some decent infrastructure to handle fail over, they didn't think of what could go wrong. I was still getting this for about an hour means that they don't have anyway of getting notified to fix it. 99% uptime ? Nah, not for us.

Would I trust my credit card details with them again ? Nope..

Maybe it was because they used business objects written by Van Halen.